Principal Software Engineer

eGain (NASDAQ: EGAN) is the global leader in AI knowledge management platforms for enterprise customer engagement. Trusted by the world’s most customer-centric companies, eGain’s platform combines the power of generative AI with structured, curated enterprise knowledge to deliver accurate, consistent, and compliant answers across every customer touchpoint. eGain’s customer base is anchored in large enterprises. Our AI Knowledge Hub, AI Agent, Composer, and Evaluator products are deployed in mis…