📋 Descripción
Key Responsibilities Design, develop, configure, and implement ServiceNow ITOM solutions, including Discovery, Service Mapping, Event Management, CMDB, Cloud Discovery, and AIOps . Collaborate with Business Analysts, Architects, and stakeholders to understand business requirements and translate them into technical solutions. Configure and customize ServiceNow ITOM applications based on functional and technical specifications. Develop and maintain Discovery schedules, patterns, probes, sensors, …