End User Services SRE Lead: Reliability & Automation

SMBC Group seeks a Senior Site Reliability Engineer to lead EUS reliability across APAC, delivering observability, SLOs, and automation. You will own SRE processes, drive incident analysis, and mentor regional champions to reduce toil and enable engineering-led operations. You will design and implement telemetry, dashboards, self-healing runbooks, and IaC-driven remediation using Python/PowerShell, Graph API, Terraform/Ansible, and ITSM integrations, with emphasis on cloud-native Microsoft 365 …