Human-Centered Design (HCD) Lead, UI/UX Researcher

The Digital Sector at Leidos currently has an opening for a Human-Centered Design (HCD) Lead, UI/UX Researcher to work in our Baltimore, Maryland office. This is an exciting opportunity to use your experience helping the Center for Medicare and Medicaid Services (CMS) modernize its legacy Contact Center CRM platform through user-centered research, design, and usability practices. Primary Responsibilities The HCD Lead, UI/UX Researcher shall lead human-centered design activities for the CRM mode…