3rd Line Support Team Leader

Salary: £49,000 - 89,000 per year Requirements: Proven experience leading or supervising senior infrastructure, cloud or 3rd Line engineers within an MSP or comparable multi-client IT services environment. Strong technical background across Microsoft 365, Azure, Entra ID, Intune, Windows Server, Active Directory and hybrid infrastructure, with sufficient breadth to guide complex investigations and challenge technical decisions. Practical experience with incident, major incident, problem, change…