Portuguese Market: Head of Account Management & Growth

Factorial HR is seeking a hands-on Head/Manager of Account Management to lead our Portuguese market as part of Customer Experience. You will own retention, expansion, and customer success strategy for one of our key markets, balancing strategic leadership with day-to-day execution. A player-coach, you will guide Account Managers, analyze performance data, and drive continuous improvements across CX, retention, and revenue growth. J-18808-Ljbffr