Customer Experience Leader – Retail (Polokwane)

Placements24 in Polokwane seeks a Customer Experience Manager to lead customer engagement initiatives and shape the customer journey across touchpoints. You will work with sales, marketing, and operations to foster a customer-centric culture and drive retention and advocacy. The role requires a deep understanding of CX best practices, strong analytical skills, and a proven ability to implement strategies that enhance satisfaction and loyalty in the Polokwane retail landscape. J-18808-Ljbffr