Global Director, GTM AI & Automation

Job Description As Global Director of Sales Operations, you will help lead the transformation of Zendesk’s GTM operating model by redesigning workflows, embedding AI and automation into core business processes, and improving operational effectiveness across the customer lifecycle. This role goes beyond traditional Sales Operations. You will help design and implement new approaches to how work gets done, leveraging AI, automation, and modern GTM tooling to solve problems more effectively and dri…