Telco CRM Loyalty & Lifecycle Lead

Michael Page Sweden seeks an Expert Telco Loyalty & Customer Lifecycle to own and optimize the end-to-end customer journey for telecommunications services. You will design and execute lifecycle strategies that maximize engagement, retention, loyalty, and commercial performance across the contract lifecycle. Role sits at the intersection of CRM, customer engagement, loyalty, and growth, ensuring customers receive the right communications from onboarding through renewal. J-18808-Ljbffr