BPO Client and Service Delivery Manager

Qualifications: 3 years of experience in account management, customer success, or client relationship management. Foundational experience or background in Tier 1/2 IT support, technical help desk operations, or service desk management. Proven ability to delegate effectively and lead remote offshore teams within a technical or BPO environment. B2B experience in the US market with at least 1 year working for a US-based company. Strong verbal and written English communication skills. Outstanding o…