Support Specialist - Tech Grid Asia

Our Client is a Financial Services Bank and is looking for an L2 Support Engineer. In this role you this Support person will provide both technical and non-technical support for Singapore Branch users. Ensure clear, concise, and professional communication with users, technical teams, and senior management. It requires a balance between IT skills vs Business Soft Skills. He or she needs to be able to report information/incidents accurately to superior like the business impact, workaround measure…