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Customer Success Manager

Otelier

Ahmedabad, Gujarat📅 12/10/2026

Descripción

Description What you'll do Own your book of business Manage a portfolio of customer accounts end to end onboarding, adoption, health, renewal and expansion. Keep account plans, health scores and next steps current so you know where every account stands. Run regular check-ins and business reviews that tie Otelier's platform to each customer's goals. Protect revenue and escalate churn risk Watch usage, sentiment and engagement signals to catch at-risk accounts early. Escalate churn risk quickly a…
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