Human-AI Interaction & UX Expert (AI Community)

At TELUS Digital , we don't just build smart AI; we build intuitive AI . As a Human-AI Interaction (HAI) & UX Expert , you are the architect of the user experience. You study the "friction" between human intent and machine response, refining the personality, empathy, and logic of the AI. Your goal is to move AI from being a "tool" to becoming a "partner" by optimizing how it handles multi-turn conversations and builds user trust. At TELUS, you ensure technology adapts to the human, not the othe…