Golden Gate - Hotel - Front Desk Agent

Golden Gate Hotel & Casino Job Title: Front Desk Agent Department: Hotel JOB SUMMARY: Responsible for providing outstanding guest service when checking guests in and out, booking reservations, providing information and additional services to guests as needed. Attends to guest needs and resolve guest problems. Issues keys and processes payments. Works to ensure maximum guest satisfaction at all times. Assists as needed to ensure maximum inventory is available. ESSENTIAL JOB FUNCTIONS: Responsibl…