VP, ITSM & Service Resilience Leader

OCBC Bank seeks a Vice President, Service Management Operations to stabilize and improve IT services and business-critical apps. You will lead governance, risk, and audits, while guiding production support, service reviews, and performance metrics to ensure reliability and regulatory compliance. You will drive strategic service improvements, automation, and vendor collaboration, reporting to senior management and steering committees. This is an on-site role based in Singapore's Tampines area. J…