Customer Relationship Management Manager

About the Role: We are looking for an experienced CRM Manager to manage key customer relationships and oversee the complete order cycle, from jewellery briefs and sampling to production, quality inspection, shipment, and post-shipment coordination. Key Responsibilities: Customer Relationship Management Manage communication with key buyers and customers, ensuring timely and professional responses. Act as the primary point of contact for key accounts and handle customer queries, concerns, and com…