Specialist, Client Operations

We’re seeking a future team member for the role of: Specialist to join our Client Operations, Ginnie Mae Operations team. This role is in New York, NY In this role, you’ll make an impact in the following ways: Direct Contact with clients for troubleshooting, correcting errors/exceptions and inquiries Independently assist clients by responding to phone, email, and other inquiries regarding supported services Provide daily Reconciliations as well as metrics. Reviews daily open items to ensure pro…