Reception and Front Desk - Luxury Backpackers - Johannesburg

Manage reservations, respond promptly to guest inquiries and requests. Facilitate tour sales and bookings, providing recommendations for exploring Johannesburg. Conduct room inspections to ensure they meet our luxury standards. Welcome guests, perform check-ins ensuring accuracy in room allocation and billing. Handle daily operational reports, invoices, and pre-checkout procedures. Build connections with guests to enhance satisfaction and drive sales opportunities.