Senior IT Service Desk Technician

About the role Own day-to-day IT Operations and service reliability Ensure secure, resilient IT infrastructure Drive standardisation, automation and operational maturity What you'll do Own day-to-day IT operations across sites, ensuring service availability and effective incident, request, problem and change management. Operate and continually improve the virtualised infrastructure, including high availability and disaster recovery capabilities, in line with business growth. Oversee all network…