Head of Guest Experience & Hotel Operations

The Vineyard Hotel in Newlands, Cape Town, seeks an experienced Head of Guest Experience to lead Guest Experience, Reservations, Front Office and Night Audit. Reporting to the General Manager, this senior role focuses on delivering exceptional, personalised guest experiences while driving operational excellence and commercial performance. Requirements include a Hospitality Diploma or degree (NQF 6), at least five years in senior hotel management, and proven leadership across multiple J-18808-Lj…