Contact Centre Operations Manager

Lead the team that connects people to the support they need. For many people and whānau, our Contact Centre is their first connection with Kaikaranga. It's where they come for information, guidance and help to find the right support. We a re looking for an experienced Contact Centre Operations Manager to lead our team and help shape how people access our services. This is an opportunity to bring your leadership, operational and technical experience to a role where the quality of service matters…