Quality Control Specialist

Job Responsibilities: 1. Timeliness monitoring and improvement of customer satisfaction: Daily monitoring of the entire process of timeliness within the country, outputting data analysis issues and promoting improvements; 2. Follow-up and handling of daily quality operation issues (tracking problem cases, generating reports, handling customer complaints, etc.); coordinating with the local team in Italy and resolving anomalies; 3. Based on customized requirements of the Italian business, promoti…