CRM Strategist

Chip is building the UK's most personal digital wealth manager. Achieving that means building the most personalised lifecycle experience possible: communications that meet customers at the right moment across onboarding, activation, balance growth and cross-sell. Alongside this sits a parallel obligation: maintaining Chip's standing with the FCA and other regulatory bodies. We see lifecycle engagement as one of Chip's key growth levers. The CRM team is structured around two paths: the Growth Pa…