Technical Support Engineer – D&R (Nagpur) IRC297500

Description GlobalLogic is seeking a customer-focused Product Support Engineer specializing in Detection engineering and security operations. In this role, you will serve as the initial technical point of contact for enterprise customers troubleshooting security alerts, log ingestion, and SIEM/SOAR platforms. You will triage incoming tickets, investigate security events, guide users through initial containment steps, and route complex architectural escalations efficiently to SME/Tier 3 engineer…