Workforce Planning and Operational Insight Manager

Job Description Great roadside service depends on having the right people, skills and capacity in place when customers need us. As our Workforce Planning and Operational Insight Manager, you’ll help Road Operations make informed decisions that balance customer outcomes, colleague wellbeing and affordable delivery. Working within the Control Tower, you’ll lead the approach to forecasting, workforce planning and resource effectiveness. You’ll bring together demand, staffing, skills, cost and perf…