Lead Retail Associate

Position Overview: The Lead Retail Associate (“Shift Lead”) provides an exceptional experience for all customers and fellow team members. In this role, the Shift Lead will support Store leadership in day-to-day operations and lead by example as a positive, customer-focused retail associate. The Shift Lead may hold a state designation as the manager on duty, key holder, or agent in charge, and as such, will be responsible for coaching and training employees and resolving customer issues as neede…