Specialist, Customer Service (Non-Voice Channel Operations) (12 hour shift)

Scoot

Singapore📅 29/10/2026

Descripción

Summary We are seeking a Customer Service specialist to support customer queries, manage disruptions and deliver exceptional customer service through the non-voice channels. This role plays a critical part in delivering timely, empathetic and effective service recovery while collaborating with internal teams and external vendors. Job Description Responsibilities Social Media Servicing Respond to guest’s or fans’ requests, enquiries, comments and complaints, pre and post-flight, utilising our so…

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