Customer Success Coordinator B2C

We're looking for a Customer Success Coordinatorto lead our retention operation and help our customers continue extracting value from our solutions. This role is responsible for leading a B2C CS team, driving operational excellence, improving retention performance, and fostering a highly engaged, high-performing culture. More than managing dashboards, you'll transform data into actions, connect cross-functional teams, and continuously improve the customer journey. If you're energized by coachin…