Head of Operations

Head of Operations Glasgow On site Up to £70k per annum Forward Role are seeking a senior Operations Manager or Head of Operations with experience across ecommerce, retail, fulfilment, warehouse or high-volume customer service operations to join our established client in Glasgow. Reporting directly to the CEO, you'll lead a varied operation covering Customer Service, Stock & Fulfilment and technical Lab operations, taking ownership of operational performance across the customer journey. The rol…