Customer Care Consultant

Let’s talk about this role We are looking for people who can turn an interaction with a member into an experience they will remember, for all the right reasons! Working in our contact centre is high-energy and fast-paced! Your day is mapped out, answering up to 40 calls with often only a few seconds to adjust before answering the next one. The environment is very structured with set breaks and Key Performance Indicators (KPIs) to reach. We value human connection so you won’t be reading from sc…