Head of Reservations & AI-Enabled Service

Worldwide Hotels is seeking a Head of Reservations in Singapore to lead the corporate and cluster Reservations teams across properties. The role focuses on delivering service excellence, standardizing practices, and achieving revenue goals through leadership and process optimization. The role emphasizes adopting AI-powered solutions, data-driven decision making and collaboration with Revenue Management and Sales to elevate guest experiences. J-18808-Ljbffr