Director of Hotel Rooms Operations

JOB SUMMARY Functions as the strategic business leader of the property's Rooms Operations, areas of responsibility include Front Office, Business Center, Recreation/Health Club and Housekeeping. Works with direct reports (e.g., department heads) to develop and implement departmental strategies and manages the implementation of the brand service strategy and brand initiatives. Verifies that Rooms Operations meet the brand’s standards, targets customer needs, monitors employee satisfaction, focus…