Healthcare Concierge

Job Description Job Description Job Duties Customer Service: Customer service will be the number one priority and focus of this position. The concierge will be tasked with addressed resident and family concerns as they occur, either at the bedside or via telephone. It will be up to the concierge to seek out resolutions involving other department directors, but ultimately being the one to relay information back to the appropriate parties, and in a timely manner. Greeting new admissions: Along wi…