ITSM Administrator

ITSM Administrator | Cape Town Process nerds and platform tinkerers, this one's calling your name! Our client is in need an ITSM Administrator who genuinely enjoys the puzzle of turning messy operational requirements into clean, scalable workflows. You'll own the ITSM platform end-to-end - configuring, automating, integrating, and reporting on it - while partnering with Service Desk, Infrastructure, and Change Management to make service delivery actually work the way it's supposed to. Key Requi…