Descripción
At Tise, our goal is to make the world favori’tise second hand by making it easy, fun and inspiring to sell and buy second hand through our marketplace. Sustainability is at our core, and we strive to use our voice and platform to help people make more sustainable choices every day. With over 4 million users and a passionate community of Tise’ers across the Nordics, we’ve experienced strong growth in recent years! 🌱 We have now become a part of the eBay family — one of the world’s largest and most established marketplaces. This marks the beginning of an exciting new chapter for Tise, bringing huge opportunities for growth, learning, and impact as we scale our product and technology faster than ever before. IT Support Technician 💚 The Tise team now counts over 100 people, the majority at our headquarters in Oslo. We are now looking for an IT Support Technician on-site in Oslo who wants to be a part of our journey and help us take Tise to the next level 🚀 As a IT Support Technician you will handle the day to day operations of the IT onsite support services, providing local and remote IT support and serve as an IT point of contact for employees at the Oslo, Amsterdam, and other EU locations. The role will provide IT guidance to the business and other technicians, while maintaining a high level of customer service and attention to detail. 🌱 What you will be responsible for: Provide day to day IT support operations for remote and in-office employees in the Oslo, Amsterdam and other remote EU offices (as assigned). Support operations will cover end user hardware, software, video conferencing, printers, scanners and a variety of handheld devices. Monitor and adhere to all established targets as it relates to IT Onsite Support functions, including ticket response, resolution, CSAT, new hire setups, and asset management. Proactively raise SLA performance issues to leadership for improvement discussion. Perform asset management tasks, inventory, audits, asset returns and