Tech Support Engineer

Job Functions / Responsibilities: Find technical resolutions on issues or queries related to unknown or new scenarios Meet cases resolution SLA"s Manage relationships with clients Work with cross-functional teams as and when required Keep up to date with all eCW products and their enhancements Maintain excellent customer satisfaction level Other duties as assigned Requirements: Proficient with relational databases (MySql, MsSql) Knowledge / Experience with Java or C++ (OOPs Concepts) Experience…