Front Desk Supervisor

JOB OVERVIEW: Provide timely and professional check-in/check-out services in accordance with established scripting and standards. . DUTIES & RESPONSIBILITIES: Assist in supervising the front desk function; ensure staff is properly trained including service expectations, hotel facilities and services, local directions, property management and reservations systems, safety and emergency procedures, etc. Monitor performance and recommend corrective or disciplinary action. Alert management of potent…