Genesys Engineer

Job Title : Genesys Cloud Engineer with Integration with AWS Location: San Antonio, TX Duration: 12 Months Contract Note: Hybrid Role Job Requirement: Design, configure, and maintain Genesys Cloud CX solutions, including IVR, Architect flows, ACD routing, queues, digital channels, and outbound campaigns. Develop and implement platform enhancements, new features, and configuration changes based on business requirements. Administer Genesys Cloud environments, including user management, roles, per…