Hybrid Retail Customer Experience Specialist

Placements24 in Soweto seeks a thoughtful Customer Experience Specialist to shape the customer journey in retail. You will be the brand ambassador, handling inquiries, resolving issues, and gathering feedback to drive service excellence. You will work across phone, email, and in-store interactions, educating customers about products and policies, processing orders and returns, and collaborating with sales and operations to boost loyalty. J-18808-Ljbffr