Plumbing Concierge

Job Description Insight Global is seeking a Plumbing Concierge Coordinator to support customers using a connected automatic water shut-off device and mobile application. This individual will serve as the plumbing subject-matter expert for inbound and outbound customer calls, helping customers set up their app, connect their device, troubleshoot water alerts or shut-offs, and resolve plumbing-related concerns. This role requires someone who can take hands-on plumbing knowledge and explain techni…