Jewelry Account & Success Manager (Design to Delivery)

Frontier, a remote-first arm of Fresh Prints, is hiring a Jewelry Account Manager / Customer Success Manager to guide clients through the custom jewelry design and production process. This consultative, customer-facing role serves as the primary contact, translating requirements and coordinating with CAD and production teams. You will manage inbound requests, gather details, support pricing and materials, track progress from design to delivery, and ensure orders move smoothly while maintaining …