Senior Salesforce Service Cloud Analyst

Salary: $146,806.4 - 157,206.4 per year Requirements: 8 years of Business Analyst experience supporting business systems and technology initiatives. Proven ability to gather and document requirements and translate them into user stories and acceptance criteria. Hands-on experience with Salesforce Service Cloud or a similar CRM or service management platform. Experience working in Agile environments using Jira. Experience partnering with Development and QA teams throughout the software delivery …