Waiter

Summary of Position The Waiter/Waitress provides friendly and responsive service to create an exceptional dining experience for all guests. Their primary objective is to ensure that guests have such a marvelous time that they are eager to return again and again Key Performance Areas (KPAs) Guest Greeting & Comfort • Menu Knowledge & Recommendations • Order Taking & System Entry • Station Management • Side Work Management • Cleanliness Maintenance • Guest Satisfaction Monitoring • Billing & Paym…