Head of US Consumer Cards (USCC) Collections Operation, MD, C16

US Consumer Cards Operations: US Consumer Cards (USCC) Operations is responsible for delivering customer-centric operational services across the credit card lifecycle. The organization supports and executes core processes including Customer Service, Credit, Collections & Recovery, and back-office functions. The organization is focused on driving efficiency and modernization through automation and leveraging AI to enhance customer experience and support business growth. Collection Operations is …