Workshop Controller

Responsibilities & Duties • Assist and work closely with the Workshop Manager as required. • Drive service profitability through the upselling of parts and labour. • Liaise with the customer by providing cost updates, issuing estimates/quotations, and gaining work authority. Relaying this information to the Service Administration staff and Workshop Manager. • Update DMS following customer authority (Labour Time) and ensure that parts etc have been ordered. • Ensure that there is a robust proces…