Desktop Support Engineer

Skills Minimum 2 years of experience in IT Hardware and Desktop Support. Strong knowledge of Windows 10/11 and Microsoft Office. Experience with desktop/laptop hardware troubleshooting. Basic knowledge of Active Directory, DNS, DHCP, VPN, and networking. Experience with Outlook, Microsoft Teams, and remote support tools. Good communication, troubleshooting, and customer support skills. Ability to work independently and manage multiple support requests. Role & Responsibilities Provide Level 1 an…