After Sales - Fulfillment Process - Customer Service

Responsibilities :- Will be responsible for fulfilling all orders. (Creating manifest - end to end work) Will be responsible for complete packing to the end consumer deliveries. (Neatly packed with all branding perfectly done) Will be responsible for managing the complete reverse logistics and return management along with rework etc. (Need to handle returns and create return manifest for logistics company) Will be responsible for handling customer queries regarding their order delays, shipment …