Front Desk Agent/Concierge

SUMMARY: The Front Desk Agent/Concierge is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service as well as offer assistance and/or information to guests and visitors regarding the hotel and its facilities and the surrounding area with its restaurants and attractions. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Provide high level of customer service Conduct pre-assignment …