Senior Customer Support Lead (Hybrid)

Placements24 is seeking a Senior Customer Support Specialist to join a dynamic team in Bloemfontein, Free State. The role focuses on delivering advanced technical and non-technical support to customers via phone, email, and live chat, while mentoring junior staff and driving service improvements. Ideal candidates have 3-5 years of experience in customer service, strong communication skills, and proficiency with Zendesk and Salesforce Service Cloud. A hybrid work model in Bloemfontein is offered…