Technology Specialist - IT Service, Support and Operations | IOT Platform | AWS IOT

Job Description Job Description Pay Rate Range: $38.51 - 40.14/hr. Job Description: Primary Skills: NGA Agentic , GECX, IVR testing, BOT/NLU testing, Google Evals, Roark, DTMF/speech validation, DB knowledge, API testing, Postman/JMeter, call flow testing, test case preparation, defect management, Logs verification and Debugging Verify end to end IVR call flows: greetings, menus, prompts, branching logic, validate that conversational bots correctly interpret speech, intent, and context, also te…